YES! Attitude

June 8th, 2010 | Comments Off

YES! Attitude Training is an innovative, powerful course dedicated to the professional success and personal fulfillment of employees in all industries at all levels. The course is for any employee who can benfit from developing the knowledge, skills, and tools to attain and sustain a YES! Attitude.

Organizations where employees have a YES! Attitude have an enhanced level of focus and are better able to execute to the standards of excellence that customers (internal and external) deserve. Employees with a YES! Attitude are more engaged, more loyal to the organization, more likely to go the extra mile to achieve results, and better able to maintain a work- life balance and positively impact those around them. The course features attitude assessments, personalized scenarios, practical strategies, and results in a personal YES! game plan for each participant.

Competencies Emphasized

  • Resilience
  • Flexibility
  • Interpersonal Skills
  • Creativity/Innovation
  • Continual Learning
  • Commitment

Organizations Gain:

  • A more positive, consistent work environment and improved morale
  • An atmosphere where more creative solutions are generated
  • Employees with greater skills and tools to be resilient and learn from setbacks
  • Increased likelihood of employee retention (particularly if supervisors reinforce training principles)

Managers Gain:

  • More mission-focused employees and teams
  • Employees more empowered and motivated to perform and help others
  • Increased productivity and customer-centric environment
  • Employees more receptive to performance feedback
  • More consistent, effective, and positive communication internally and externally

Research Shows:

  • Negative employees cost the economy between $250 billion and $300 billion a year
  • 9 out of 10 people report they’re more productive around positive people
  • 99 out of 100 people say they want a more positive environment at work
  • Employees who are positive and “engaged” are more productive, more likely to stay with their organization, have better safety records, create stronger relationships, get better “scores” from customers, and are more likely to be creative in solving problems and developing solutions

Source: Gallup

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