About Our Courses
We offer Online Training courses built around Jeffrey Gitomer’s extremely successful books. Our offerings include options that can help the junior employee learn the basics all the way up to Enterprise Blended Learning Solutions that incorporate Instructor Led Training events with custom content developed specifically for your company, including the “Voice of the Customer” and followup online training that helps reinforce the topics and recapture the enthusiasm of the dynamic Instructor Led events over the course of a few months or years.
Voice of the Customer
While tailoring our courses to meet your specific needs and be written using terminology unique to your field and company is extremely beneficial in helping your team apply the knowledge they will gain, the most impactful component of our customization process is including the voice of your team leaders and your customers, even customers that you’ve lost. By filming your team leaders we can help deliver the best practices of your star performers to your other team members in their own words. They get to hear real examples of big wins as well as missed opportunities. We film your customers and get the unfiltered truth about what they like, what they don’t, what they expect and what you can do to either keep their business or earn back their loyalty. This process has proven hugely successful in strengthening bonds with existing accounts and winning back ones that have been lost by demonstrating your desire to learn from past mistakes. Material gained from this process can also be used by your team as video testimonials in sales presentations. It’s not bragging if someone else says it about you.
Our Training Materials have been translated into over 13 languages for use with some of our larger clients with locations around the world. We don’t simply outsource the translation and hope for the best. We ensure that regional dialects and specific terminology is appropriate and require that your team leaders on the ground in those locations review the materials to eliminate any possibility of misinterpretation.
TrainOne’s Learning Management System
Our Online Training Solutions are primarily delivered via our custom Learning Management System, built and maintained in-house. By controlling every aspect of how our online training is delivered to you we can provide custom training and reporting solutions specific to the metrics that you are looking to measure and delivered in the way that best meets your needs. We can build custom reporting interfaces, feed metrics directly into your human resources systems from our LMS or provide SCORM compliant modules to run within your SCORM-compliant LMS. Whether you decide to use our LMS or your own, we can provide SCORM compliant modules for you to take with you at the end of any online training program we provide.
Some of our Online Training Solutions
All of our Online Training Solutions are delivered via our custom Learning Management System, built and maintained in-house. Some courses are available to be delivered as SCORM-compliant modules that can be used within your SCORM LMS but due to the intricate nature of some of the courses we’ve developed, SCORM can not run a few of our programs.
- Ace of Sales Certification
This course includes 11 classes Jeffrey selected that he feels covers the sales concepts required for you to be an ACE. After going through each of these classes the course presents you with a certification test drawing on the principles of the previous twelve classes. Don’t kid yourself, this isn’t an easy certification. You’ll need to pass with a score of 90% or better. You didn’t think you could be an ACE without at least scoring an A did you? You also only get 3 chances to pass, but once you do you’ll have privileges to add the letters ACE to your business card and we’ll send you your personalized Ace of Sales Certification.
- Little Red Book of Selling
Based directly on the 12.5 principles from Jeffrey’s New York Times, Wall Street Journal and Amazon.com Best Seller, The Little Red Book of Selling, this course covers each principle in detail, includes mini-lectures by Jeffrey on the material and exercises that help you understand and apply the information in a fun and engaging manner.
- Sales Success Assessment
This assessment, designed by Jeffrey, was developed to identify the gap between your knowledge and Jeffrey’s knowledge. After taking the in-depth assessment you will be presented with a course of 36 lectures by Jeffrey for you to view at your own pace, covering the areas identified. Probably our most under-rated service available, the Sales Success Assessment gives you access to an overwhelming wealth of video of Jeffrey diving deep into the topics that you specifically need the most.
- Sales Mini Courses
These courses, culled from the Sales Bible, each contain 4 classes that focus on a particular aspect of the sales process. Each class includes an in-depth lecture by Jeffrey on the topic and an engaging interactive section that reinforces the material covered in the lecture. Whether you’re a salesperson looking to gain a little more insight or a sales manager looking to build a reasonably priced course to deploy to your team on areas that need a bit of polishing, these Mini Courses are ideal, in-depth tutorials that help you gain that new perspective and open your mind, getting you out of the pattern you may have fallen in to.
Mini Course – Sales Techniques:
Covers a few basics and a few more subtle aspects of sales
- Are You Ready
- How to Treat Customers
- Ask Don’t Whine
- Negotiating Your Price
Mini Course – Become a Closer:
People don’t like to be sold, but they love to buy!
- Close the Sale
- Buying Signals
- Low Pressure Sales
- Decisions and Indecisions
Mini Course – Networking:
Tips, tricks and techniques for making new contacts that generate results
- Speech Speech
- New New Economy
Mini Course – Understanding Your Customer:
The fundamentals of how to do your homework
- Telephone Mastery
- Listen and Sell
- Pre-Call Planning
- How different are you?